“Thank you for speaking at our September MVHRA meeting. Your presentation on Workplace Bullying was very engaging. Our members found it very interesting and took away great insight into the topic.”
– Erin Henry, President, Miami Valley Human Resources Association
“Amy just spoke to professionals from the Institute of Management Accountants and National Association for Credit Management on how to be more effective working with people with different personal characteristics. What a useful and engaging session!”
– Tino Go, Controller, HDI Landing Gear, division of Heroux Devtek
“Having the luxury of working with a talented Executive Coach like Amy has been one of the most valuable experiences of my career. The genuine, vested interest in both me and my development was so clear from day one. The authentic style and direction that Amy has left me with will stay with me throughout the length of my career. I highly recommend bringing Amy into your organization and allowing her to take you and your team members to the next level.”
– Lisa Davis-Mark, Service Manager, FedEx Custom Critical
“I contacted Amy after hearing glowing reviews about her trainings from industry colleagues. Amy immediately returned my request and spoke to me at length about her background, experience and her various programs. Amy’s long history of professional experience combined with her dynamic presence and ability to immediately engage an audience made for a very powerful training session. Amy quickly and effectively engaged a very diverse group of supervisors and managers, ranging from Ph.D. first-time managers to seasoned first line supervisors on challenging and important workplace topic.”
– Nicholas Hearing, JD, PHR, HR Business Partner, The Lubrizol Corporation
“Thank you so much for presenting to our group – Lake Geauga Area Chapter of SHRM. Our group thoroughly enjoyed your presentation style and topic of Leadership Competencies Critical for the HR Professional to Succeed. We look forward to your returning to our group and presenting future topics.”
– Board of Directors, LGA SHRM Chapter
“Amy is an amazing Executive Coach! You will not be disappointed with her vast array of knowledge. Amy assisted me in becoming more articulate, increased my leadership presence, helped create better focus on important priorities, and accelerated my career progression.”
– Mike O’Connor, Director of Safety (previous), Penske Logistics
“Amy is an excellent executive coach. Her coaching style and skills within this specialty field are second to none. With her help and coaching over the past six months, she has assisted me in become a better leader, manager and a more productive professional not only in the work environment but also within my daily life. Amy provided me with many tools, life experiences and strategies to take me to the next level. As a strategic thinker, she is highly effective in any situation and can identify and focus her energetic training sessions to any group, company or culture. You couldn’t ask for a more dedicated professional to help you with meeting your organizational or individual executive’s leadership needs.”
– John Bugsby, Vice President Logistics, AmeriMark Direct
“Amy and I have done business together at several companies. She is an expert in her field. She has developed and designed incredible training programs for several organizations. Tactix was proud to be selected to assist her in the technology side of the training needs. Amy expects nothing but the best, she doesn’t accept anything that doesn’t meet her high expectations. I believe Amy is so successful because her high expectations are for herself too. She is very gifted and talented. I hope to continue to work with her in the future. She has very unique ideas that make it fun to work through the projects.”
– Theresa Drake, President & CEO, Tactix Group
“Amy is an exceptional Executive Coach, with her assistance I have sharpened my skills in leadership, customized interpersonal competence and created enhanced methods to focus on priorities. Amy’s arsenal of experience allows her to customize coaching or training to an individual or a team environment. An organization could not ask for a better dedicated professional.”
– Kathleen R. Bodnar, Controller, Staffing Solutions Enterprises Inc.
“It was an inspiring and educational opportunity to be coached by Amy Shannon. I learned about myself and my staff in relation to our strengths, weaknesses, personal characteristics and individual management style. I learned how to capitalize on individual dynamics in relation to the group as a team. My communications skills have improved and I feel more confident when coaching managers to help them learn these skills in working with their staff. I am empowered as a manager and a leader and I am able to see the positive differences in relationships, responsibility, accountability, initiatives and team effort.”
– Marti Shivak, R.N., Director of Nursing (previous), Lutheran Home at Concord Reserve
“The Pinnacle Leadership Solutions coaching was very focused and tailored to my self-defined personal development objectives. Amy gave me tools that were immediately useful and have equipped me with a keen ability to target my interpersonal communications to generate the response I want as well as meet organizational needs.”
– Tina Facca, Vice President, Marketing (previous), MRI Network
“Thank you, Amy. I thoroughly enjoyed your class on Friday. The information you presented was insightful and applicable. I learned a great deal and had a lot fun while doing so.”
– Thomas N. McCartney, Commander, Cleveland Division of Police
“A big thank you to Amy! The Performance Management program turned out even better than I thought it would–and I had pretty high expectations! Amy did an excellent job of energizing the group and presenting the information in a way that will make it “stick.” I have received several phone calls/e-mails from participants who just wanted to share how helpful the course was…so a big congrats to Amy!”
– Kristen Francis, Performance & Development Mgr., Westfield Group HR
“As the CEO of a statewide non-profit organization, Volunteers of America, I have had a very rewarding experience in working with Amy B. Shannon of Pinnacle Leadership Solutions. The organizational development challenges in the non-profit world are varied and Pinnacle has always remained flexible and responsive to meeting our needs. Amy has always found the time and energy to invest in helping us meet the needs of those individuals we serve on a daily basis.”
– Dennis J. Kresak, Chief Executive Officer, Volunteers of America of Greater Ohio
“I hired Amy as an executive coach and her knowledge, organizational and coaching skills were just what I needed. Her ability to communicate in ways that would facilitate my understanding was extremely valuable to the process. I wasn’t always the most focused student, and while she was patient, Amy still drove the process to keep me on track. I couldn’t ask for more than that. I also engaged Amy as an HR consultant to assist us in creating and presenting our new employee handbook. Amy is our go-to HR specialist.”
– Dave Basile, President, TrustPoint Technologies Inc.
“We had the pleasure of working with Amy on a coaching engagement for one of our executives. Amy’s approach and style is very professional and welcoming. She helped our executive feelcomfortable through the entire process, yet provided direct and firm coaching where necessary tocreate behavioral changes that had a significant impact. We have chosen a second executive for a new coaching engagement with Amy. I would highly recommend Amy Shannon.”
– SueAnn Naso, President, Staffing Solutions Enterprises
“Amy is an expert in her field; we experienced such great results in our senior retreat programs that we hired her for additional leadership sessions with the management team of the hospital. I also hired Amy to work with an executive in a coaching engagement and was pleased with her work. I will continue to utilize Amy as a resource for executive development in the future.”
– Joan Ross, Chief Operating Officer, St. Vincent Medical Center
“I first met Amy Shannon in a “Train-the-Trainer” session for a Conflict Management course that she developed for the City. I was so impressed with the quality of materials Amy developed and her ability to connect with me and the other students in the class that right then she became my trainer of choice. More recently, I asked Amy to facilitate mediation training for several of the City’s Human Resource managers. Amy developed a two day course that not only met but far exceeded any expectations that I had. The training was enjoyable and most importantly, effective.”
– Kimberly R. Harden, Mgr. of Diversity/Talent Acquisition, City of Cleveland, Dept. HR
“I would like to take the time to thank Amy for the work she did for the Performance Management Initiative. She started with the City of Cleveland in 2008 designing and then implementing a two day Performance Management program. Amy trained hundreds of managers and directors over a 5 year period. We really appreciate her dedication and positive approach; the participantslearned many new concepts and they seemed to enjoy the sessions which made learning a lot easier.”
– Debra A. Zieja, MA, General Manager (previous), Performance MGT, City of Cleveland
“It is my pleasure to recommend Amy Shannon. Amy worked with AmeriMark on a number of management training initiatives including leadership training and executive coaching. She brings a wealth of expertise to her clients as well as the flexibility to meet their specific needs. Amy is able to customize the topics, training approaches, and activities to match any audience. A true professional!”
– Carolyn Offutt, Director of Human Recourses (previous), AmeriMark Direct
“Pinnacle Leadership Solutions did an outstanding job consulting with us on our training plan for our project management team. They showed an increase in enrollment and participation by 40% of our leadership and professional development training programs. Amy Shannon’s facilitation skills are outstanding. Each participant created an action plan which supported positive behavior change. We were thrilled to see significant behavior change and numbers reflected in our ROI.”
– Iman Kamran, Training Manager, Liberty Mutual