Scroll down and find a competency that is a need of your organization. Click on the course title to see a program description. All programs are customized to your needs through a brief needs assessment.

 

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ACCOUNTABILITY
Achieving Success Without Using Authority
CHANGE MANAGEMENT SKILLS
Change Acceleration Process
Lead and Implement Change
COACHING SKILLS
Coaching for Top Performance
Make a Difference: Recognize Others
Mentoring: The Quest and the Legacy
COMMUNICATIONS SKILLS

A Balance of Advocacy and Inquiry: Dialogue
Choose your Words Wisely: Articulate Business Writing
Communication Keys: Listen, Understand and Convey
Connecting With Others: Negotiating Interpersonal Relationships
High-Impact Presentations: Deliver Them Like a Pro
Icebreakers to Energizers: Train the Trainer to Facilitate Like a Pro
CONFLICT MANAGEMENT SKILLS
Diffusing Conflict at Work: Learning to Resolve Conflict for Positive Results

CUSTOMER SERVICE
Service that Keeps Your Customers Coming Back
DELEGATION

The Art of Delegating Effectively
DIVERSITY
I Understand You: Capitalizing on Workplace Diversity
Managing the Generation MixTM
One Team: Respecting the Workplace
HARASSMENT

Understanding Harassment in the Workplace
How to Handle a Workplace Bully
INNOVATION

Beyond the Status Quo: Innovation for the Cutting Edge Organization
INTERPERSONAL SKILLS
Ask for More Work: Taking Initiative
Blueprint for Building Trust
Emotional Resilience: Don’t Let Work Get the Best of You!
Good Manager, Bad Manager: Which Do You Want to Be?
Working With Difficult People
Influence Without Authority: The New Way to Get Things Done at Work
Just Let Me Do My Job: Surviving Office Politics
‘People Smart’: Enhance Your Emotional Intelligence Skills
Skills with People: Assertiveness Training
INTERVIEWING SKILLS
More Than a Gut Feeling III
LEADERSHIP SKILLS

Break the Rules to Achieve Breakthrough Leadership
The Cost of Not Following the Ethics Code
HOTTM Management
Leadership Pathways: Making the Vision a Reality
Introducing the Resilient Leader
Virtual Team Leadership
What is Your Winning Strategy? Executive Re-Invention
Women Leading the Way
MANAGEMENT TECHNIQUES

The Pillars of Management: Plan, Organize, Direct and Monitor
Recruitment and Talent Retention of the New Generations
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MEETING SKILLS
Leading Productive Meetings
Making Meetings Work: Valuing Time and Talent
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MOTIVATION

Motivating Employees: Carrots Over Sticks
You Can’t Do It All: Empowering Your Team
NEGOTIATION SKILLS

Win-Win, Win-Lose, Lose-Lose: Enhance Your Negotiation Skills
ORGANIZATIONAL SKILLS

Digging Out: How to Get Organized
PERFORMANCE MANAGEMENT

Powerful Performance Management: Setting Expectations for Success
PROBLEM SOLVING/DECISION MAKING SKILLS

Judgment Day: Techniques to Guide Your Decision
Tap into Your Creative Mind: A Different Way to Problem Solve
Tough Problems Require Finesse
PROJECT MANAGEMENT

Successful Results Equals Strong Project Management Skills
STRATEGIC PLANNING

Stimulating Growth Through Strategic Planning
STRESS MANAGEMENT

The Attitude Day Spa: Managing Stress, Building Self-Esteem, and Staying Positive at Work
TEAM BUILDING SKILLS

Building the Spirit of Teamwork
DiSC® Workshop
TIME MANAGEMENT SKILLS

Taming the Time Monster: How to Stop Procrastinating, Start Planning, and Get More Done
Finding Balance in Your Work and Life